SHIPPING POLICY

Thank you for shopping with WinterWisp! Below is our full Shipping Policy to help you understand how your order is processed, shipped, and delivered.

 1. Order Processing Time

All orders are processed within 1–3 business days.
Processing time does not include weekends or holidays.

During high-volume periods or promotional events, processing may take slightly longer.

2. Shipping Times

Estimated delivery times vary by destination:

  • United States: 7–20 business days

  • Canada: 10–25 business days

  • United Kingdom & Europe: 7–20 business days

  • Australia & New Zealand: 10–20 business days

  • Rest of the World: 10–30 business days

Please note: Delivery times are estimates only. Delays may occur due to customs, weather, peak season, or courier issues.

3. Shipping Costs

Shipping costs are calculated at checkout based on destination and package weight.
We occasionally offer free shipping promotions.

4. Tracking Your Order

Once your order is shipped, you will receive an email with your tracking number.
Tracking information may take 2–5 days to update after dispatch.

5. Customs, Duties & Taxes

International orders may be subject to customs fees, import taxes, or other charges imposed by your country.
These fees are not included in your purchase and are the customer’s